Anh Lê about the good tone in the kitchen
This article is about the good tone in the kitchen and is based on Anh Les own experiences from her time in Aalborg. It is about how they created open kitchens, developed nice kitchen language, and trust between kitchen team and the guests.
“How do you change a kitchen culture, where behavior is teasing, bullying and in a hard tone.
I have been in such an environment and my brother and ex-girlfriend, both of whom were trained servants and chefs, could come home with some of the most violent stories.
When my brothers and I started LêLê in 2003 we not only had a kitchen culture to work with but we also had kitchen workers from Vietnam, China, France, Spain, Eastern Europe and South America. There were several kitchen cultures in a kitchen culture and where to start? With rules and upbringing in several cultures? It was impossible because in the end we were just young people and didn’t have the necessary resource to change it and we couldn’t possibly change such a culture over a day.
So we decided to have an open kitchen so the chefs were suddenly aware that there was a whole restaurant full of eyes and ears on them. And quickly the tone was quiet, no flying pans or plates in the kitchen and everyone spoke a nice tone no matter where you came from. Likewise, a trust was created among the chefs and the guests and one understood both needs: so when the chefs were busy, the guests became less impossible and when the guests were extra hungry, the chefs were on their marks.
All of our restaurants have open kitchens and this is a conscious choice we have chosen to create peace and confidence among our chefs and guests. ”
Article is an excerpt from Munchies – September 18, 2018.
Read the full article here (in Danish) – https://munchies.vice.com/en/article/59abqk/danske-kokke-fortaeller-om-deres-foerste-restaurantjob